Accounts & Billing

How do I upgrade or downgrade my account?

·         Sign into your account.  Click on the account tab. Depending on your membership level you will see a button that says unsubscribe or upgrade.  Click on the button and follow the directions. 

·         If you are a professional member you will be downgraded to a limited member.

·         If you are a limited member you will be upgraded to a professional member.

How do I cancel my account?

·         We hate to see you go, but we understand things happen.  If it’s something that we did or didn’t do please let us know.  We would be happy to try and fix the problem. 

·         Email us at info@irefer.net and let us know you want to cancel your account. 

·         If you are a professional member you will need to unsubscribe first.  Once you unsubscribe, email us and we will remove you from the system.  

How do I change my password?

·         Sign into your account and click on the “account” tab. Click on the link that says “change password” and follow the instructions.